Delonghi Service & Warranty Repairs

Complete Cafe Services are AUTHORISED service and warranty repairers. We have access to all parts, bulletins, updates and follow procedures in line with Delonghi P/L.

Services we offer

- We can supply parts as required.

- We can perform after warranty repairs and service.

- We can provide you with all Machine Manuals in electronic form.

- We also offer FREE phone support and advice. Business hours only.

- We can provide you with all cleaning and maintenance products for your machine


How frequently do I need to use a descaler and which kind of descaler product to use?

  • It depends on water hardness and on the usage frequency of the machine.
  • Some models are equipped with a water hardness tester to set the machine correctly.
  • Automatic machines (*) are equipped with a descale alarm.
  • A Descaling process on a non automatic machine is recommended after approximately 300 coffees or as soon as the performance levels drop on the machine.

How do I create a perfect and rich milk froth?

  • Use skimmed or semi-skimmed milk at refrigerator temperature (5°C).
  • On automatic cappuccino system you can also set your preferred froth level.
  • Milk deposit and dirt inside the milk circuit and tank can lower the frothing performances. Make sure to regularly clean the milk container following the user manual.

How can I choose or modify the coffee temperature?

  • On automatic machines you can set your preferred coffee temperature levels.
  • To reach a perfect in-cup espresso temperature we suggest you place your cup on the cup warmer or add hot water to the cup.
  • Before making the first coffee, it is advised to dispense some hot water first or start a rinsing cycle in order to warm up the system.
  • If your coffee is not hot enough, the machine may require descaling.

For the very best service and price on coffee machines, accessories and coffee machine repairs get in touch with us today!